Terms & Conditions.
1. Introduction and Definitions
1.1. These Terms and Conditions govern the provision of services by Light Visualisation Limited, trading as LYT.
Company Number: 15052090
VAT Number: 448-581-656
Registered Business Address: 2B Egremont Road, Cardiff, CF23 5LN, United Kingdom.
1.2. By engaging LYT’s services, the Client agrees to be bound by these Terms, together with any Proposal, quotation, design brief, or written agreement issued by LYT.
1.3. In these Terms:
“Agreement” means the contract between LYT and the Client for the provision of Services.
“Client” means the person, company, organisation, or property owner engaging LYT’s Services.
“Client Material” means any information, drawings, photographs, site details, measurements, documents, plans, surveys, or other materials provided by the Client.
“Deliverables” means any drawings, design concepts, layouts, reports, specifications, mood boards, visualisations, plans, schedules, or other project outputs prepared by LYT.
“Fees” means the charges payable by the Client for the Services, as set out in the Proposal or quotation.
“Proposal” means the document, quotation, or written scope of work issued by LYT describing the Services, Fees, timelines, and project requirements.
“Services” means the architecture, property development consultancy, interior design, garden design, visualisation, or related design services provided by LYT.
2. Scope of Services
2.1. LYT provides property-focused design and consultancy services, including but not limited to:
Architecture
Concept design, design development, planning application assistance, layout studies, technical drawings, visualisations, and project coordination support.
Property Development
Feasibility studies, site analysis, development strategy, design-led development concepts, value improvement advice, and early-stage project planning.
Interior Design
Space planning, material and finish selection, furniture guidance, colour schemes, lighting direction, styling, and interior concept development.
Garden Design
Outdoor space planning, garden concepts, layout design, planting direction, material suggestions, and the creation of outdoor areas that connect with the property and lifestyle of the Client.
2.2. The exact Services to be provided will be described in the agreed Proposal. Any additional work outside the agreed scope must be agreed in writing and may result in additional Fees and extended timelines.
2.3. LYT will provide the Services with reasonable skill and care, consistent with good professional practice in the United Kingdom.
2.4. Unless clearly stated in the Proposal, LYT’s Services do not include structural engineering, quantity surveying, legal advice, mortgage advice, estate agency services, construction work, building contractor services, planning authority decisions, party wall advice, or direct supervision of contractors.
2.5. Where specialist professional input is required, including structural engineering, building control, planning consultancy, ecology, drainage, party wall matters, or construction services, the Client may need to appoint suitable third-party consultants.
3. Fees and Payment
3.1. The Client shall pay the Fees set out in the Proposal or quotation.
3.2. All Fees are exclusive of VAT unless stated otherwise. VAT will be added where applicable.
3.3. Payment terms will be stated in the Proposal. This may include deposits, staged payments, monthly invoices, or payment on completion of agreed project stages.
3.4. Unless otherwise stated, invoices are payable within 30 days of the invoice date.
3.5. LYT may pause work if payment is overdue. Work will resume once the outstanding payment has been received.
3.6. Any additional costs, expenses, third-party consultant fees, planning application fees, survey fees, printing costs, travel costs, or supplier costs will be payable by the Client where agreed in advance or where reasonably required for the project.
4. Client Responsibilities
4.1. The Client agrees to provide accurate information, documents, property details, access arrangements, measurements, photographs, surveys, and instructions required for LYT to carry out the Services.
4.2. The Client is responsible for ensuring that all information provided to LYT is accurate and complete.
4.3. The Client must provide approvals, feedback, and decisions within a reasonable time to avoid delays.
4.4. Any delay caused by the Client, third parties, local authorities, contractors, or missing information may affect the project timeline. LYT will not be responsible for delays outside its reasonable control.
4.5. The Client confirms that they have the right to provide any materials, photographs, drawings, or documents supplied to LYT and that their use will not infringe the rights of any third party.
5. Planning, Permissions, and Approvals
5.1. Where LYT assists with planning applications, building control information, or other approval processes, LYT does not guarantee that approval will be granted.
5.2. Decisions made by local authorities, planning departments, building control bodies, landlords, freeholders, management companies, or other third parties are outside LYT’s control.
5.3. The Client is responsible for ensuring that all necessary permissions, consents, approvals, licences, and legal requirements are obtained before carrying out any works.
5.4. LYT may provide advice and support, but the Client remains responsible for final decisions relating to the property, construction, appointment of contractors, and implementation of any design.
6. Deliverables and Revisions
6.1. LYT will provide the Deliverables described in the Proposal.
6.2. The number of revisions included will be stated in the Proposal. Additional revisions may be charged separately.
6.3. Design concepts, drawings, visualisations, and specifications are prepared based on the information available at the time. Any change to the brief, site condition, Client preference, budget, or third-party requirement may require additional work.
6.4. Visualisations, concept images, mood boards, and design references are intended to communicate design direction. They may not represent exact final construction details, colours, materials, finishes, or dimensions unless clearly stated.
7. Intellectual Property
7.1. All original design work, drawings, concepts, layouts, visualisations, documents, and creative material produced by LYT remain the intellectual property of LYT until all Fees have been paid in full.
7.2. Once full payment has been received, the Client is granted a licence to use the final agreed Deliverables for the specific project and property for which they were created.
7.3. The Client may not copy, resell, reproduce, adapt, transfer, or use the Deliverables for another project or property without LYT’s written consent.
7.4. LYT reserves the right to use project images, drawings, visualisations, descriptions, and completed work for portfolio, website, social media, marketing, awards, and promotional purposes, unless confidentiality has been agreed in writing.
7.5. Any third-party materials, including stock images, software, fonts, furniture, products, finishes, supplier images, or manufacturer information, may be subject to separate third-party rights and licences.
8. Confidentiality
8.1. Both LYT and the Client agree to keep confidential any confidential information shared during the project.
8.2. Confidential information may include property details, financial information, project plans, business information, personal information, design ideas, and private correspondence.
8.3. Confidentiality does not apply to information that is already public, legally required to be disclosed, independently developed, or known before disclosure.
9. Data Protection
9.1. LYT will handle personal information in accordance with applicable UK data protection laws, including the UK GDPR and the Data Protection Act 2018.
9.2. Personal information may be used to communicate with the Client, manage enquiries, prepare proposals, deliver Services, issue invoices, and maintain business records.
9.3. For further details, Clients should refer to LYT’s Privacy Policy.
10. Consumer Rights and Cancellation
10.1. If the Client is a Consumer, meaning an individual acting mainly outside their trade, business, craft, or profession, they may have legal rights under UK consumer law.
10.2. Where the Agreement is made online, by email, by phone, or away from LYT’s business premises, the Consumer may have the right to cancel within 14 days of the Agreement being made.
10.3. To cancel, the Consumer must notify LYT clearly in writing by email or post.
10.4. If the Consumer asks LYT to begin work during the 14-day cancellation period, the Consumer agrees to pay for any work reasonably completed up to the date of cancellation.
10.5. If the Services are fully completed during the cancellation period at the Consumer’s request, the Consumer may lose the right to cancel.
10.6. Nothing in these Terms affects the Consumer’s statutory rights.
11. Limitation of Liability
11.1. Nothing in these Terms limits or excludes LYT’s liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot legally be excluded.
11.2. LYT will not be liable for losses caused by inaccurate information provided by the Client, delays caused by the Client or third parties, planning refusal, contractor error, site conditions, changes in law, changes in costs, or decisions made by external authorities.
11.3. LYT is not responsible for construction quality, contractor workmanship, structural performance, legal compliance of building works, or final implementation unless this is expressly included in the Proposal.
11.4. For business Clients, LYT shall not be liable for loss of profit, loss of business, loss of opportunity, loss of goodwill, or indirect or consequential loss.
11.5. Subject to the above, LYT’s total liability shall not exceed the total Fees paid by the Client for the specific Services giving rise to the claim.
12. Third-Party Consultants, Suppliers, and Contractors
12.1. LYT may recommend third-party consultants, suppliers, products, or contractors where appropriate.
12.2. Unless otherwise agreed in writing, any contract with a third party is between the Client and that third party directly.
12.3. LYT is not responsible for the acts, omissions, delays, costs, quality, or performance of third-party consultants, suppliers, contractors, or manufacturers.
13. Termination
13.1. Either party may terminate the Agreement by giving written notice.
13.2. If the Client terminates the Agreement, the Client must pay for all work completed, time spent, expenses incurred, and commitments made up to the date of termination.
13.3. LYT may terminate or pause the Agreement if the Client fails to pay, fails to provide required information, significantly changes the scope, acts unreasonably, or breaches these Terms.
13.4. On termination, LYT will provide any completed Deliverables that have been paid for in full.
14. Force Majeure
14.1. LYT will not be liable for delay or failure to perform its obligations where this is caused by events outside its reasonable control.
14.2. This may include severe weather, fire, flood, war, civil unrest, pandemic, industrial action, power failure, supplier delay, government action, or other circumstances beyond reasonable control.
15. Dispute Resolution
15.1. If a dispute arises, both parties agree to first try to resolve it through clear and good-faith communication.
15.2. If the matter cannot be resolved informally, the parties may consider mediation or another suitable form of alternative dispute resolution before taking legal action.
16. Governing Law and Jurisdiction
16.1. These Terms are governed by the law of England and Wales.
16.2. The courts of England and Wales shall have jurisdiction over any dispute arising from these Terms, subject to any mandatory rights available to Consumers.
17. General
17.1. These Terms, together with the Proposal, form the entire agreement between LYT and the Client.
17.2. Any changes to these Terms or the agreed Services must be confirmed in writing.
17.3. If any part of these Terms is found to be invalid or unenforceable, the remaining parts shall continue to apply.
17.4. No person other than LYT and the Client has the right to enforce these Terms.
18. Contact Details
For questions about these Terms, please contact us.